Scheduled, Current and Recent Service Interruptions
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Scheduled Service Interruptions
Saturday, March 23, 2024 09:00PM - 11:00PM PDT
Stargate will be updating a mail server that will affect some users that have their mailboxes hosted at Stargate. The mail server is expected to be offline for approximately two (2) hours from 9:00PM to 11:00PM PDT on Saturday, March 23, 2024. During the maintenance window, affected users will not be able to access their mail boxes.
Services Affected: Stargate users with their mailboxes hosted on the mail server being upgraded.
Ongoing Sundays, 12:01AM - 05:00AM Local BC Time
Ongoing Tuesdays, 12:01AM - 05:00AM Local BC Time
Services Affected: Stargate Network Services
Stargate has set aside two weekly network maintenance windows to perform scheduled general maintenance on our networking equipment. We have scheduled our maintenance windows to coincide with our network partners' maintenance windows of:
Sundays 12:01AM - 05:00AM and
Tuesdays 12:01AM - 05:00AM
Times are local BC times.
This will minimize the total weekly downtime for our customers. Customers will experience network outages during these maintenance windows.
Note that emergency network maintenance will still be performed as needed outside of these weekly maintenance windows. And there will not be outages during every maintenance window.
Current Service Interruptions
None
Recent Service Interruptions
Monday, October 30, 2023 11:30PM - Tuesday October 31, 2023 4:00AM EDT
Stargate is continuing with additional emergency network maintenance during the time period shown above from late Monday evening into Tuesday morning Eastern Time.
Services Affected: Stargate Provided Internet Connections in Eastern Canada
Saturday, October 28, 2023 11:30PM - Sunday October 29, 2023 4:00AM EDT
Stargate has scheduled emergency network maintenance during the time period shown above from late Saturday evening into Sunday morning Eastern Time.
Services Affected: Stargate Provided Internet Connections in Eastern Canada